WAITING TIMES WILL SEEM TO DECREASE AND CUSTOMER SATISFACTION WILL DEFINITELY INCREASE
Waiting Times Will Seem To Go Faster and Customer Satisfaction Will Increase
Providing a service to your customers is at your core. Your business runs on keeping your customers satisfied, and goCharge understands this value as we are in the same business: keeping our clients and customers satisfied. Providing Cell Phone Charging Stations as a service to your clients will increase customer satisfaction. A Charging Station will make the waiting time seem to go faster, overshadow impatience caused by unexpected delays and let your customers know you understand their time is valuable. In your lobby, waiting area, near the restrooms, or in the retail area – a Mobile Charging Station provides a comfort and security to your customers so they can play games, connect with friends, read or do work while they wait. A customer who has a low or dead cell phone battery can be very irritable – but providing a service specifically to help them continue throughout their day stress-free is the perfect way to boost loyalty.
Boost Sales By Finding Out Valuable Customer Intelligence
goCharge has the widest variety of Cell Phone Charging Kiosks, and we can make a custom machine or design specifically for any of our clients’ needs. Mobile Charging Kiosks present an excellent sponsorship and advertising space – by beautifully wrapping the machine or adding an HD Monitor to your unit to display promotional content . Trying to collect information about your customers, their purchase intentions, spending habits, or any other particular data? goCharge’s new data collection platform, Canvass, is revolutionizing customer intelligence. Offer a discount or other incentives to collect valuable data about your customers that could help grow your business. Interested in finding out what your customers think about your competitors? Use goCharge Canvass to present a survey to ask your customers’ opinions and reviews while they charge their phone. No time is wasted!
Give Your Car Dealership A Competitive Edge
As a car dealerships, you need to give your customers the royal treatment every time they come in, to encourage them to want to buy their next car from you again, and the car after that and the car after that. So, when they come in for service, the more amenities provided, the better their experience. Sure they appreciate the free coffee, the TVs and the comfy chairs – but the frustration of having a dead battery on their phone and no charging cord or accessible outlet, will probably be what they remember. goCharge Cell Phone Charging Stations offer free charges and have the cords built in to charge any device, so your customer doesn’t have to be wasting time during their waiting time. Available in free standing kiosks, counter top, and coffee table designs, Mobile Charging Stations add value and convenience, to keep your customers satisfied and coming back.
Keep Them Stress-Free At Your Repair Shop
For any repair shop where customers have to wait for service – oil changes, car detailing, brake and tire centers, inspection stations – a great way to draw more business to you (and away from your competitors) is to keep your customers stress-free and satisfied by providing Cell Phone Charging Stations. When placed in a waiting area, lobby or check-out area, giving your customers a free phone charge shows that your business goes beyond the basic services. Providing Cell Phone Charging Stations gives your customers something productive to do while they wait, keeping them relaxed and happy when they’re in your shop. And the next time your customers need something fixed, they’ll be more likely to come to your shop if they know they can charge up and stay connected while waiting there.